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This Privacy Policy explains what data ibospirt collects when you access your account, make transactions through OVO, GoPay, or Bank Transfer, and use our platform — and how we protect it. Your choices about your data are yours to make, and this page walks you through every one of them.
When you open an account on ibospirt, we collect the information you submit during registration — name, contact details, and identity verification data required to process your wallet transactions. When you connect a local payment method such as OVO, GoPay, or Bank Transfer, the transaction reference is recorded in your account history so you can verify it at any time from your dashboard. We also collect device and session data automatically: IP address, browser type, and pages visited. This technical data helps us identify unusual activity on your account and maintain session integrity. We do not sell your personal information to third parties. Data shared with payment processors — including OVO and GoPay — is limited to what those services require to complete your transaction. Retention periods apply to each data category: account identity data is held while your account remains active; transaction records are kept for the period required under applicable local regulations. If your account is closed, we retain only the records we are legally obliged to keep. Availability of this service depends on local law and is accessible only in eligible regions.
OVO transaction references are stored in your account wallet history.
GoPay payment records appear in your account dashboard after each transaction.
Bank Transfer confirmations are logged and visible in your account activity tab.
Not every part of your experience falls under the same data rules. Understanding the boundaries helps you know where ibospirt's obligations begin and where a third-party service takes over — particularly when you use a local payment method or follow an external link.
Login activity, session tokens, and account settings changes are all covered by this policy. We log these events and you can request a summary through account support.
When you use OVO, GoPay, or Bank Transfer, the transaction is processed by that payment provider under their own privacy terms. We store only the reference ID and amount on our side.
Your browsing activity within our platform — which game lobby sections you visit, how long a session runs — is collected under this policy for security and product improvement only.
Links to external services, including payment provider apps, fall outside this policy once you leave our domain. Review each provider's privacy terms directly for those interactions.
You have practical control over the information ibospirt holds about you. Reviewing your account data is the starting point: log in and open the account settings section to see the profile details currently on file. If any information is incorrect — a contact number, an email address, an identity detail — you can update it directly in the account settings fields or raise a correction request through our support channel. For questions about what specific data we hold, or to request that we delete data we are no longer legally required to keep, contact our support team through the account help section. We aim to respond to data requests within the period required under applicable local regulations. Where a request involves payment transaction records tied to OVO, GoPay, or Bank Transfer, we will confirm which records are held and which fall under the payment provider's own retention obligations.
Log in and navigate to account settings to see the profile and contact data currently stored against your account.
Update your name, email, or contact number directly in account settings, or submit a correction request via the support channel if the field is locked.
Send a message through the account help section to ask what specific data we hold or to flag a concern about how it is being used.
Where we are not legally required to retain your data, you can request deletion. Submit the request through support and we will confirm the outcome in writing.
For any privacy-related question, correction request, or data inquiry, use the contact paths below. Describe your request clearly and include your registered account email so we can locate your records without delay.
Log in and open the support section in your account dashboard. Submit your privacy request there with your account email and a clear description of what you need.
Send your data request or policy question to our support address listed in the account help section. We handle privacy inquiries separately from general account support.
For urgent account data concerns, use the live chat option available after login. A support agent can confirm which requests can be handled in chat and which require a formal written submission.
Data protection on ibospirt is built around four practices: encryption in transit, access controls, retention limits, and a clear contact route for changes. Every session between your device and our platform runs over an encrypted connection. Internal access to account data is restricted by role — support staff see only what is needed to handle your request, and transaction data tied to OVO, GoPay, or Bank Transfer is not accessible beyond the reference record stored in your history. Cookies are used for session management and basic analytics; you can adjust non-essential cookie preferences through the settings shown in the cookie notice when you first visit. We do not use cookies to build advertising profiles or share browsing data with ad networks.
Your account session runs over an SSL-secured connection. Data exchanged between your device and our platform is encrypted in transit, including wallet and transaction requests.
We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. Non-essential cookies can be declined through the cookie preferences notice.
Account data is held only as long as your account is active or as required by applicable local law. Closed accounts are cleared of non-mandatory data within the period set by local regulation.
To update how we handle your data — including opting out of analytics collection — contact support through your account dashboard and describe the specific change you want made.
These are the questions we hear most often about data, access, and your rights under this policy.
We collect the details you submit during registration: your name, email address, contact number, and identity verification information. Once you connect a payment method such as OVO or GoPay, the transaction reference is also stored in your account history for your own record-keeping.
We do not sell your personal data. When you use OVO, GoPay, or Bank Transfer, the transaction is processed by that provider under their own terms. We pass only the minimum required to complete the transaction and retain only a reference record on our side.
Active account data is held while your account remains open. Transaction records are kept for the period required by applicable local regulations. When an account is closed, non-mandatory data is removed within the legally required window.
Log in and open account settings to review your current profile data. Most fields can be updated directly. If a field is locked, submit a correction request through the support channel and our team will process it. Include your registered email in the request.
We use session cookies to keep you logged in and analytics cookies to understand platform usage. We do not use cookies for advertising profiles. Non-essential cookies can be declined through the cookie preferences notice shown on your first visit, or updated through account settings.
Use the support section in your account dashboard to raise a privacy concern or request data removal. For data we are not legally required to retain, we will confirm deletion in writing. Response times follow the period set by applicable local regulations.