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These terms govern your access to ibospirt — including account registration, session activity, wallet transactions via OVO, GoPay, and Bank Transfer, and all content available in our lobby. By opening an account, you confirm that you have read and accepted these conditions as they apply in your eligible region under local law.
These terms form the binding agreement between you and ibospirt when you access our platform from an eligible region where local law permits such use. They cover every action taken under your account — from wallet top-ups via OVO and GoPay to navigating game lobbies supplied by studios including Pragmatic Play and JDB. Your account is personal and non-transferable; sharing login credentials falls outside what these terms allow. We retain the right to update these terms when our services change, and we will reflect any revision in the version date shown on this page. Continued use after a revision constitutes acceptance. Where local regulation in Indonesia requires specific disclosures or restrictions, those requirements take effect alongside these terms — not in place of them. If a provision conflicts with applicable local law, the locally required rule applies to that provision only; the rest of these terms remain in force. For questions about how a specific condition applies to your account, our support team is reachable through the contact paths listed below.
OVO wallet transactions are subject to these terms and to OVO's own service conditions. Wallet activity is logged in your account dashboard.
GoPay deposits and withdrawals follow the same account rules. Transaction records are visible in your wallet history after each confirmed transfer.
Bank Transfer remains a supported channel under these terms. Confirm account name and number match before each submission — corrections require support contact.
Not every part of your experience on ibospirt sits under the same rule. Understanding which conditions apply to which actions helps you navigate clearly and contact the right channel when something needs attention.
Login, registration, session limits, and account security settings are fully within scope. Any dispute about access rights is handled under these terms through our support route.
Deposits and withdrawals via OVO, GoPay, and Bank Transfer are covered. Processing outcomes depend on your payment provider and are subject to their separate service conditions.
Game titles from studios such as Spadegaming, Joker, and Bigtime Gaming are available where local law permits. Content availability may vary by eligible region without notice.
External payment networks, device software, and internet providers operate under their own terms. ibospirt does not extend its policy to cover actions taken within those third-party environments.
Your account belongs to you, and these terms include specific routes for managing the information attached to it. You can review your transaction history at any time through the wallet section of your account dashboard — every confirmed OVO, GoPay, and Bank Transfer movement is recorded there with a timestamp. If personal details on file are incorrect, the account settings page lets you submit a correction request; fields that cannot be self-edited are handled via our support team. For questions about how a term applies to a specific action — for example, session limits or content restrictions in your region — raise those through our live chat or email channel before the situation escalates. If your account is suspended or restricted, you have the right to request an explanation and submit a response through the same support contact paths listed in this page.
Your full wallet history — including every OVO and GoPay transaction — is accessible from the account dashboard after login.
Update your registered name, email, or contact number via account settings. For fields locked to security verification, contact support directly.
Use live chat or our email support route to ask about a specific term before it affects your session or withdrawal.
If your account is restricted, submit a written request through our support channel for a review of the action taken.
When a term is unclear or an account action needs follow-up, these are the paths to reach the ibospirt support team. We handle policy questions, wallet discrepancies, and account corrections through each of these channels.
Open the chat icon from any page inside your logged-in account to reach support directly. Use this for session issues, wallet questions, or urgent account concerns.
For written policy queries or documentation requests, email our support address listed in the account help section. Responses address the specific term or account action you raised.
The help section inside your account dashboard contains step-by-step answers for the most common policy and transaction questions, available without waiting for a response.
Keeping your account data accurate and secure is part of the service commitment behind these terms. Here is how the key areas work in practice.
Personal information collected at registration is used only to operate your account — identity verification, wallet linking, and communication. We do not sell account data to third parties. Retention periods align with local regulatory requirements where applicable.
We use session cookies to keep you logged in and to maintain your lobby state across pages. You can manage cookie preferences through your browser settings; disabling certain cookies may affect account functionality.
Your account login is protected by password authentication. We recommend a unique password not shared with other services. Suspicious login activity can be reported immediately through live chat, and our team can place a temporary hold on your account while an investigation runs.
If you believe a policy term has been applied incorrectly to your account, submit a written request via our email support route. Include your account reference and the specific term in question so the review can be handled accurately.
These are the questions we see most often from account holders reviewing the terms for the first time or after an account action.
The version date is shown at the top of this page and updates whenever we revise a term. You can bookmark this page or return to it from the footer link in your account. No separate notification is sent for routine updates, so checking this page after any service announcement is a good habit.
Yes — wallet activity through OVO, GoPay, and Bank Transfer is covered under these terms. That said, the processing of each transaction also involves your payment provider's own conditions. If a deposit or withdrawal shows an unexpected status, check your wallet history in the account dashboard first, then contact support if the record does not match.
Access depends on whether use of our services is permitted under local law in your specific region. We do not make legal determinations on your behalf — if you are uncertain whether access is permitted where you are located, check with local legal guidance before opening or continuing to use an account.
You have the right to raise a dispute through our support team. Send a written message via email or live chat, include your account reference, and describe the specific action or term you are contesting. The support team will review the case and respond with an explanation and, where appropriate, a resolution path.
Most contact and preference fields are editable from account settings when you are logged in. Fields tied to identity verification — such as registered name or ID details — cannot be changed through self-service. For those, contact support through the live chat or email route and provide the correction you need along with your account reference.
Game availability — including titles from studios like Pragmatic Play, JDB, and Bigtime Gaming — is governed by these terms in combination with applicable local law. Content access may vary by region. If a specific game or category is unavailable in your account, the terms on regional content scope apply. Support can confirm whether a restriction is account-specific or region-wide.